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4. Refund Policy
1. Refund and Return Policy
We want you to be completely satisfied with your purchase. Our refund and return policy includes:
- Eligibility for Returns: Items can be returned within 30 days of delivery if they are defective, damaged, or not as described.
- Refund Process: Refunds are issued after the returned items are inspected and approved, typically within 7 business days.
- Exceptions: Personalized or custom-made items are non-refundable unless they arrive damaged or contain errors caused by us.
For detailed steps, visit our Return Policy page or contact us at email : support@thoughtygift.com
2. Privacy Policy
Your trust is important to us. Here’s how we protect your information:
- Data Security: We use HTTPS encryption to safeguard all transactions.
- Limited Data Sharing: Your personal data is never shared with third parties for marketing purposes.
- Your Rights: You can access, update, or delete your personal information anytime by contacting us.
For more details, view our full Privacy Policy
3. Shipping Policy
We are committed to delivering your orders quickly and securely:
- Processing Time: Orders are processed within 1-3 business days.
- Delivery Options: Standard and expedited shipping are available at checkout.
- Tracking: All shipments include a tracking number for real-time updates.
- International Shipping: We ship worldwide with delivery times depending on your location.
For more information, please refer to our Shipping Policy.
4. Refund Policy
We stand behind the quality of our products:
- Premium Materials: All products are made using high-quality materials for durability and style.
- Customization Accuracy: Your personalized designs are crafted with precision to match your specifications.
- Satisfaction Commitment: If you’re unsatisfied, we’ll work with you to resolve the issue.
5. Customer Support
We are here to help you every step of the way:
- Support Channels: Contact us via email at [insert email address] or call us at [insert phone number].
- Fast Response: Our team aims to respond to inquiries within 24 hours.
- FAQ Section: Visit our FAQ page for quick answers to common questions.
6. Terms of Service
By using our website, you agree to:
- Fair Use: Respect the terms of purchasing and product use.
- Policy Compliance: Adhere to our return, refund, and privacy guidelines.
- Transparency: Understand product descriptions and service limitations.
For more information, review our Terms of Service.
